Your growth has outrun your operating system.
I'm Anthony Carlin — a fractional COO for founder-led hospitality, restaurant, and franchise businesses. I build the organization capable of supporting your growth, so the founder stops being the system.
Founder, Anchor & Main Consulting · COO — US expansion of the Finnish indoor activity-park brand · Jackson, NJ
16
high-volume outlets directed
$40M+
annual volume
Multiple franchise locations supported across 12 states
100+
team members led
Most growing businesses don't have a demand problem.
The systems that worked at one location start breaking at three. At five, they're failing. At ten, the founder has become the bottleneck — the person every decision runs through, and the ceiling the business can't grow past.
Owner-Dependence — Every decision routes through the founder. When you are the system, the business can't grow beyond you.
Inconsistent Execution Across Locations — Each location runs its own version of how things get done. Quality depends on who's working that day.
Growth Without Infrastructure — New locations open faster than the leadership, systems, and accountability needed to run them.
The Operations Diagnostic
Two to three weeks inside your operation — on-site and in the numbers — to find exactly where growth is breaking down and what to fix first.
Your deliverable is a ranked 90-day roadmap: the fixes in priority order, who owns each one, and what done looks like.
$3,995 fixed — no hourly billing, no scope creep.
Two diagnostic slots open between now and Thanksgiving · Built for businesses in the 2–20 location range.
How We Work Together
1. Operations Diagnostic — $3,995 fixed. Two to three weeks inside your operation; the deliverable is a ranked 90-day roadmap.
2. 90-Day Operating Sprint — We implement the roadmap together, building the systems, leadership, and accountability to execute it.
3. Fractional COO — Ongoing operational leadership, so the organization keeps growing without the founder as the bottleneck.
The Anchor & Main Method: Discover → Develop → Implement → Sustain.
What We Do
Fractional COO — Senior operational leadership, without the full-time hire.
Operations Assessment & Improvement — A clear-eyed review of how the business really runs, and what to fix first.
Franchise & Multi-Location Growth — The systems and support to grow across locations and states.
Leadership Development & Accountability — Building leaders who own results.
Financial Performance & Profitability — Clarity on the numbers that drive the business.
SOPs & Business Systems — Documented ways of working that scale with you.
Customer Experience — "Hospitality Everywhere" Training — Service standards your team delivers every day.
Expansion & New-Location Development — Opening new locations the right way, from site to launch.
Strategic Planning & Execution — Turning the vision into a plan the team actually executes.
Who This Is For
Growing, founder-led small and mid-sized businesses — where the founder is still the system.
Franchise organizations — franchisors and franchisees building consistent execution across locations.
Hospitality & restaurant groups — high-volume operations where the guest experience is the business.
Family entertainment & experiential businesses — complex operations with a lot of moving parts.
Businesses preparing for expansion — getting the organization ready before the next location opens.
I'm an operator, not a traditional consultant.
I've directed operations across 16 high-volume outlets — $40M+ in annual volume, with teams of more than 100 people.
I've run franchise operations for a multiple-location experiential franchise brand across 12 states, helping open 8 locations.
Today he serves as COO, leading the US expansion of the Finnish indoor activity-park brand.
I'm also a Business Advisor with 7 Stage Advisors.
My philosophy is simple: Hospitality Everywhere.
"Sustainable growth comes from building an organization capable of supporting that growth."
If your growth has outrun your systems, let's talk.
Anchor & Main Consulting · Jackson, New Jersey · LinkedIn: linkedin.com/in/anthony-carlin-323733389